Torqit recognizes and values the protection of your personal information. Torqit also recognizes our customers' concerns about the collection of their personal information and how Torqit will use that information. Torqit observes and is governed by all relevant privacy legislation and regulations in the Subject Country (for the purposes of this policy 'Subject Country' means the country in which the customer accesses the Torqit online software and website).
What information do we collect from our customers?
When becoming a registered member of the torqit online website you may be asked to supply personal information.
Torqit may also conduct surveys or market research and may seek information from you from time to time. These surveys will provide Torqit with information that allows improvement in the types and quality of service offered to you and the manner in which those services are offered.
We will not collect any personal information which may reveal racial or ethnic origin, political opinions, philosophical beliefs, trade union membership, sexual activity or sexual orientation.
Use and disclosure of information
Your personal information, including your e-mail address, will be used for two primary purposes. First it will be used to ensure the proper function of the torqit website and online software. Secondly, it will be used for marketing, planning, product development and research requirements of torqit and participating third parties contracted to torqit.
Specifically, Torqit will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except as necessary by statute or court order.
Sending information overseas
Torqit will take all reasonable steps to ensure that such recipients respect the confidentiality of this information by abiding by equivalent privacy laws and regulations required in the Subject Country.
Security of your information
We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised torqit personnel.
Please keep in mind that no information transmitted over the Internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we cannot ensure or warrant the security of any information you transmit to us or receive from our online software.
These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.
When purchasing from torqit your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support center firstname.lastname@example.org
Credit Card information
Torqit uses Westpac Banking Corporation ABN 33 007 457 141 to process any sales paid for via credit card. Torqit does not directly hold any payment information other than billing address and a contact email on its servers. In accordance with Westpac policies Torqit is able to view credit card details; however, Torqit will only use such information only for the purposes of credit card verification, transaction approval or to provide a refund. Any information collected by Westpac may be used in accordance with their own privacy or other policies and is beyond our control. To view Westpac's policies please refer to the website located at www.westpac.com.au
This privacy statement applies solely to information collected by this Website. This Website may contain links to other websites on the Internet. Please be aware that Torqit are not responsible or liable for the privacy practices of such other websites.
We encourage our users to be aware when they leave our site to read the privacy statements of each web site that collects personally identifiable information. You access destination links at your own risk. Because we want to provide you with the best service possible, we would appreciate your comments about any external links at email@example.com
Third Party Advertising Services
Torqit may utilise certain third-party advertising services (e.g. organisations such as Google) to display advertising for our advertisers. These third-party services may place a cookie on your computer for the purposes of ad tracking and presentation. Torqit does not share personally identifiable visitor information with its advertising services.
How can I access, correct or update my information?
You can always access the information and content that you provide to us. If the change to personal information impacts your membership to the torqit online store you will need to provide torqit with your torqit personal information in order to edit your registration information.
If you wish to access or modify personal information that you have provided to us, you may do so through our website at www.torqit.com.au
If you have any concerns or questions, please contact torqit by telephoning 1300 992 195 or send any questions or queries via our email firstname.lastname@example.org torqit reserves the right to modify or amend this Statement at any time.