WARRANTY

Torqit product warranty covers any defects in manufacturing and issues that arise when the product defective and used under normal conditions during the warranty period. During the warranty period, Torqit will repair or replace products or parts of the product that prove defective because of improper manufacturer. The warranty period for electronics is 5 years and 10 years on all stainless steel exhaust systems from date of purchase.

To be eligible for extended warranty, please fill out the required details in the extended warranty tab or click below.

Money Back Guarantee

The 30 day money back guarantee applies where the module fails to provide the performance advertised that has been tested by a Torqit test vehicle. The 30 day money back guarantee does not apply whereby customers change their mind. The customer must pay the cost of returning the products. All returns must have a copy of the purchase invoice. 

Shipping and Delivery

Torqit delivers Australia wide and to some overseas customers. Due to courier restrictions we are unable to ship to a PO Box. 

Shipping is charged as a one off charge irrespective of the number of goods ordered. Shipping costs and will be added to the total before checkout.

All orders received and paid for in full before 12pm will dispatch that day providing the goods are in stock.

Your order will be dispatched within 24 hours of payment receipt. If there are any delays due to out of stock or unable to dispatch your product, Torqit will notify you as soon as possible.

Shipping costs are as follows:

  • torqit Performance Modules and Pedal torq:$15.00 Australia wide
  • torqit Performance Exhaust Systems:

     

    NSW, VIC and QLD              $40.00

    SA and TAS                        $50.00

    NT and WA                         $100.00

    Shipping charges are exclusive of GST.

 

Pricing

All torqitproducts pricing is inclusive of 10% GST, and are in Australia Dollars.

Returns & Refunds

Torqit check all products before they are dispatched for faults or damage. In the event that a fault or damage is overlooked, Torqit will exchange or refund your purchase (excluding shipping costs). All returns must be provided in its original packaging in a re-sellable state. Please contact Torqit within 7 days of purchase should your items be damaged or faulty.

We do not give refunds or exchange items if you simply change your mind. If you're not satisfied with your purchase we can offer an exchange for an item of equal value, however all shipping costs must be paid by the customer. Please note for exchanges, a prepaid envelope/satchel needs to be included for the replacement item to be sent out and exchanges need to be completed within 30 days of original purchase date. If an item should arrive damaged, or not at all, please contact us.

Methods of Payment

 

We accept the following payment methods.